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212 Durnsford Rd, London SW19 8DR, UK – 020 8947 8889
One female staff served me, today is her first day. Honestly excellent service. She was very helpful & positive. Just A+++++. Great service
Very helpful. Took the time to listen to my queries and was patient with me whilst I spent time trying to find my reference number
241-243 Burlington Rd, New Malden KT3 4ND, UK – 020 8942 2444
Very friendly staff, who gave me two curtesy calls prior to my car hire - one of which to tell me the car was to be a little late. But that was fine. Checkout was quick and hassle free. Nice new car, no complaints there. Would have given 5 stars but for two annoying issues: Firstly, I was informed only on pick up that the excess for any scratch or other damage would be £1000, regardless of how minor. And that's for each item. This is higher than I've experienced with previous companies and they should at least be up front and tell you this important info before you book, or at least before I arrived at the desk. 3rd party excess cover is so much cheaper but many policies wouldn't cover £1000- so be warned! Secondly, the fuel policy is pick up and drop off with '3 bars of fuel'. Why not pick up and return full? It's so much easier and more convenient. With so many car hire companies to choose from, it's little things like the above that earns my loyalty. Take note Enterprise. Thanks for the mostly positive experience. I'll say it again, the staff were lovely.
Very helpful staff. I would rate 5 out of 5 on basis they upgraded me on a nicer car when requested (at the same rate)
11 Lombard Rd, Wimbledon, London SW19 3TZ, UK – 020 8542 0403
Cheapest car rental place I could find in the area. I used their services several times. Pick up time is not flexible so make sure you are there early morning. Once, the car they got ready for me didn't start at all in front of their office. They replaced the car with an upgrade, but I don't have any confidence in their car maintenance any more. Call the number they give as soon as possible if you have any trouble with the car. They increase prices significantly on holidays. Overall, it's good value for money.
I've been to almost every Kendall's branch and this one is, by far, the busiest. Conversely, it means you have a better chance of getting the vehicle you want. There can be a long wait at peak times so get there early and queue up.
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