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Francis Grove Surgery

8 Francis Grove, Wimbledon, London SW19 4DL Francis Grove, Wimbledon, London SW19 4DL, UK – 020 8971 5640

Been my main GP's for a while now. They are great when it comes to on the day appointments, however, admin isn't great and following up on a regular basis if you havnt received something will probably jog their memory.

It's a modern building that looks good but the staff are unorganized

Trevelyan House Surgery

Trevelyan House, 160 Tooting High St, Tooting, London SW17 0RT, UK – 020 3883 5700

This is an amazing surgery with amazing staff both in reception and the clinician. They all do the best they can with what is made available to them. due to there amazing service, patient have become more demanding and rude and expect what ever they want to be done straight away. the reception are so friendly and helpful and work to the best of there capability with what is made available to them by there seniors. what patient need to realize is the reception are only capable of certain things with out having to go to a doctor. doctors are normally busy as-well so it wont be possible to immediately sort a query, especially in a surgery of this size.

I have had the same doctor for 17 years, he is excellent, unfortunately since the practice expanded I usually get given any available doctors for regular medication reviews even when I ask for mine I'm told that for routine appointments any doctor or pharmacist is appropriate(all seem perfectly good doctors) but this lack of continuity has caused problems. Reception service is hit and miss depending on who is on duty and what pressures they are under generally- just like any other business. I think they do the best they can given the growing pressures on the NHS generally. If at all possible see your own doctor for all appointments and make routine appointments well in advance of when they are due.

Brocklebank Group Practice

249 Garratt Ln, London SW18 4DU, UK – 020 3818 8270

I absolutely love this GP. I have been coming here for over a year and have consistently had phenomenal care. The doctors show such a high degree of thoughtfulness and compassion and the I have never had any issues with receiving expedient and proper care. Thank you for your hard and excellent work guys!!

In my time at Brocklebank Group Practice I have had some good doctors and amazing Doctors. Unfortunately I have just had the rudest telephone consultation ever. I felt like my situation didn't mater, it was all my fault and he had no time what so ever as like i was under him. Not professional at all. Unfortunately I have forgotten his name due to the experience I have just witnessed.

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.